Soru Cevap Sistemi / Questions and Answers

Ambulans ��lemleri; Evde Yatalak Hastam Var. Nas�l Hastaneye G�t�rebilirim?
Ambulance Procedures; "I have a sick-abed at home. How can I take him/her to the hospital?"
Belediyemiz Sa�l�k ��leri M�d�rl�� taraf�ndan yatalak hastalar i�in ambulans hizmeti verilmektedir. Bu hizmetten yararlanmak isteyen vatanda�lar�m�z 0212 453 53 20 nolu telefon numaras� �zerinden randevu alarak hizmetten �cretsiz bir �ekilde faydalanabilir veya Ba�kanl�k Binas� 7. Katta bulunan Sa�l�k ��leri M�d�rl��ne ba�vuru olu�turarak bu hizmetten faydalanabilir.

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Ambulance service is given by our municipality's Directorate of Health Services. The citizens who want to benefit from this service for free, can dial the number 0212 453 53 20 and make an appointment or they can consult the Directorate of Health Services placed on the 7th floor of the municipality building.
Apartman Giri�indeki Kald�r�ma Engelli Rampas� �stiyorum. Nereye Ba�vurmal�y�m?
I need a wheelchair ramp at the entrance of my apartment building. Where should I apply for it?
444 0 467 Numaral� �a�r� Merkezi�nden Fen ��leri M�d�rl��ne Bildirebilir, Belediyemize gelerek
ya da e-belediye �zerinden istek ve �ikayet kayd�n�z� olu�turabilir ve kayd�n�z� sorgulamak i�in yine ayn� y�ntemlerle durumu hakk�nda bilgi alabilirsiniz. Ekiplerimiz taraf�ndan belirtilen adrese gidilip gerekli incelemeler yap�ld�ktan sonra uygun g�r�lmesi halinde �al��ma yap�l�r.

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You can state your demand from the call center number (444 0 467) of the Directorate of Technical Works, you can come to our municipality building or you can write your requests and complaints to the 'e-belediye' system. Besides, you can follow the same steps to get information about your request's current situation. After the required reviews are completed, our technical team will start working on them.
Asfalt Taleplerimi Nereye ve Nas�l �letebilirim?
How and where should I state my asphalt requests?
444 0 467 Numaral� �a�r� Merkezi�nden Fen ��leri M�d�rl��ne Bildirebilir, Belediyemize gelerek ya da e-belediye �zerinden istek ve �ikayet kayd�n�z� olu�turabilir ve kayd�n�z� sorgulamak i�in yine ayn� y�ntemlerle durumu hakk�nda bilgi alabilirsiniz. Talebiniz yerinde incelendikten sonra uygun g�r�lmesi durumunda y�ll�k �al��ma program�na al�narak program do�rultusunda asfalt serimi yap�lmas� sa�lanacakt�r.

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You can state your demand from the call center number (444 0 467) of the Directorate of Technical Services, you can come to our municipality building or you can write your requests and complaints to the 'e-belediye' system. Besides, you can follow the same steps to get information about your request's current situation. After the required reviews are completed, our technical team will add them to the annual working program and start working on them.
A��r� Ya��tan Dolay� T�kanan Ya�mur Suyu Kanallar�n�n (R�gar) Baca ve Izgaralar�n� Temizletmek ��in Ne Yapabilirim?
How can I get someone in charge to clean the blocked manholes because of the heavy rain?
444 0 467 Numaral� �a�r� Merkezi�nden Fen ��leri M�d�rl��ne Bildirebilir, Belediyemize gelerek ya da e-belediye �zerinden istek ve �ikayet kayd�n�z� olu�turabilir ve kayd�n�z� sorgulamak i�in yine ayn� y�ntemlerle durumu hakk�nda bilgi alabilirsiniz. Talebiniz yerinde incelendikten sonra, uygun g�r�lmesi durumunda gerekli �al��ma yap�l�r.

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You can state your demand from the call center number (444 0 467) of the Directorate of Technical Services, you can come to our municipality building or you can write your requests and complaints to the 'e-belediye' system. Besides, you can follow the same steps to get information about your request's current situation. After the required reviews are completed, our technical team will start working on them.
Bak�ma Muhta� Bir Hayvanla Kar��la�t��mda Ne Yapmal�y�m?
What should I do when I see an animal in need of care?
Bir kutu i�erisinde muhafaza ederek 444 0 467 numaral� �a�r� Merkezimizden kay�t olu�turup Veteriner ��leri �efli�i ekiplerinin h�zl�ca adresinize ula�malar�n�z� sa�layabilirsiniz.

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"What should I do when I see an animal in need of care?"

After you conserve the animal in a safe box, you can call our call center number (444 0 467). Our Veterinary Services team will reach there as soon as possible.
Ba��bo�, K�pesiz Sokak K�peklerinin K�s�rla�t�r�lmas� ��in Ne Yapmal�y�m?
What should I do to have the stray dogs neutered?
444 0 467 numaral� �a�r� Merkezimizden a��k adres bilgilerinizi vererek talep olu�turabilirsiniz. Veteriner ��leri �efli�i ekiplerimiz ba��bo� k�pesiz sokak k�peklerini 5199 say�l� Hayvanlar� Koruma Kanunu �er�evesinde k�s�rla�t�rma ameliyat� yap�lmak �zere g�t�r�lerek ameliyat sonras� tedavi bitip, kuduz a��s� yap�l�p k�pe tak�larak al�nd�� adrese sal�m� yap�lacakt�r.

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You can state your demand from our call center number (444 0 467) by giving your full address. The Veterinary Services take the stray dogs to neuter them within the limits of 5199th law. After the treatment process is completed, the dogs get rabies vaccine and the veterinary team unleashes the dogs to the former address you have mentioned.
Ba�vuru, �stek ve �ikayetlerimi Nas�l �letebilirim?
How can I state my appeals, requests, and complaints?
Ba�vuru, istek ve �ikayetlerinizi;
444 0 467 numaral� �a�r� Merkezimizden,
0532 205 5 666 numaral� WhatsApp �leti�im Hatt��ndan
Belediyemizin Beyaz Masa Biriminden,
Mahalellerimizdeki �leti�im Merkezlerimizden,
Sosyal medya hesaplar�m�zdan,
bilgi@gaziosmanpasa.bel.tr mail adresimizden
�nternet sitemizde yer alan ileti�im sayfam�zdan
�nternet sitemizde yer alan e-Belediye portal�ndan
Hizmet binalar�m�zdaki istek ve �ikayet kutular�m�z �zerinden bizlere ula�t�rabilirsiniz.

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You can state your appeals, requests, and complaints by;
the call center number(444 0 467),
the WhatsApp communication line number (0532 205 5 666),
the Municipality's Resolution Center called 'Beyaz Masa',
the communication centers in neighborhoods,
our social accounts,
bilgi@gaziosmanpasa.bel.tr e-mail address,
the communication page placed on our website,
e-Belediye portal placed on our website and,
the request boxes placed in our service buildings.
Belediye Ba�kan�ndan Nas�l Randevu Alabilirim?
How can I get an appointment with the Mayor?
Belediye Ba�kan�n�n programlar�n� �zel Kalem M�d�rl�� y�r�tmektedir. Belediye Ba�kan�m�zdan randevu talep etmek i�in Belediyemiz web sitesinden E-Belediye �zerinden Ba�kan Randevu Sekmesinden Ba�vuruda Bulunabilirsiniz.

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The Office of Private Secretary is in charge of the Mayor's programs. If you demand to get an appointment, you can apply from 'Ba�kan Randevu Sekmesi'(Mayor Appointment Section) of e-belediye system on our website.
Belediyemiz Taraf�ndan Belirlenen Afet Toplanma, Ge�ici Bar�nma, �ad�r ve Konteyner Alanlar� Mevcut Mu?
Is there any emergency assembly area, temporary shelter, or container determined by the municipality?
�l�emizde bu alanlar�n yerlerinin tespiti Afet ve Acil Durum Y�netim Merkezi ile birlikte ger�ekle�tirildi. Resmi internet sitemizden Deprem Toplanma Alanlar� �eklinde arayarak veya Belediyemize ba�vurarak bu bilgilere eri�ebilirsiniz. https://gaziosmanpasa.bel.tr/det/537/deprem-toplanma-alanlari

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These areas are determined by the Disaster and Emergency Management Center. You can achieve them by searching 'Deprem Toplanma Alanlar�' (Earthquake Assembly Area) or applying to our municipality.
https://gaziosmanpasa.bel.tr/det/537/deprem-toplanma-alanlari
Belediyeye Ait Ta��nmaz� Nas�l Sat�n Alabilirim?
How can I acquire the municipal immovable properties?
Tamam� belediyemize ait veya belediyenin hissedar oldu�u parsellerde sat�� i�lemleri ilgili yasalar (2981-3194-2886 say�l� yasalar) kapsam�nda yap�lmaktad�r. Sat�� taleplerinin de�erlendirilebilmesi i�in hak sahipli�ini g�steren belgelerin (tapu tahsis belgesi, tapu vb) ibraz edilmesi suretiyle Emlak �stimlak M�d�rl��ne ba�vuru yapmas� gerekmektedir.

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"How can I acquire the municipal immovable properties?"

The selling procedures of municipal properties are handled within the limits of related laws(2981-3194-2886 laws). Evaluating the purchasing demands is depend on applying to Real Estate Management with submitting the certificate of land registration and land title.
Binay� �la�latmak �stiyorum. Ne Yapmal�y�m?
How can I have my apartment building disinfected?
Belediyemiz Sa�l�k ��leri M�d�rl�� taraf�ndan ila�lama hizmeti verilmektedir. Bu hizmetten yararlanmak isteyen vatanda�lar�m�z 444 0 467 numaral� �a�r� merkezi �zerinden veya Ba�kanl�k Binas� 7. Katta Bulunan Sa�l�k ��leri M�d�rl��ne ba�vuru olu�turarak bu hizmetten faydalanabilir

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Municipal Health Services Management has the disinfection service. The citizens who want to benefit from the service can reach by dialing the call center number 444 0 467 or applying to the Health Services Management placed on the 7th floor of the municipality building.
Bir Sokak Hayvan� Taraf�ndan Yaralanma Durumunda Ne Yapmal�y�m?
What do I need to do in case of getting injured by a stray animal?
444 0 467 numaral� �a�r� Merkezimizi arayarak olay�n ya�and�� adresi ve hayvan�n e�kalini s�yleyerek, hayvan�n Veteriner ��leri �efli�i ekipleri taraf�ndan karantinaya al�nmas� sa�lanmal� ve kuduz a��s� olmak �zere hastaneye gitmelisiniz.

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You can call the call center number 444 0 467, describe the location and the appearance of the animal. While our Chief Veterinary Office teams quarantine the stray animal, you should go to the hospital to get a rabies vaccine.
Bodrum/Giri� Katta Oturmaktay�m. Evimin �n�nde Araba Park Edilmesi Sorun Oluyor. Bunu Engellemek ��in Nereye Ba�vurmal�y�m?
I live on the basement floor. Paking out front of my apartment is causing a problem. Where should I apply to prevent that?
444 0 467 Numaral� �a�r� Merkezi�nden �ncelikle Zab�ta M�d�rl��ne bildirilip park eden ara�larla ilgili cezai i�lem yap�lmas� gerekir. Belediyemize gelerek ya da e-belediye �zerinden istek ve �ikayet kayd�n�z� olu�turabilir ve kayd�n�z� sorgulamak i�in yine ayn� y�ntemlerle durumu hakk�nda bilgi alabilirsiniz. Fen i�leri m�d�rl�� taraf�ndan da uygun g�r�ld�� taktirde fiziki engel �al��mas� yap�l�r.

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You should state your complaint to the Municipal Police Directorate by dialing the call center number 444 0 467. The team in charge takes a criminal procedure with the car owners. Apart from that, you can come to our municipality building or you can write your requests and complaints to the 'e-belediye' system. Also, you can follow the same steps to get information about your request's current situation. After required reviews are completed, the Directorate of Technical Works team places barriers there.
Borcumu Nas�l ��renebilirim?
How can I find out my debt?
Bor�lar�n�z�, http://www.gaziosmanpasa.bel.tr E-Belediye �zerinden �yelik giri�i yaparak veya Gelirler �efli�inden ��renebilirsiniz.

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You can find out your debts from our website http://www.gaziosmanpasa.bel.tr e-belediye with your membership login or the Department of Revenues.
Cadde/Sokak Lambalar� Yanm�yor. Ne Yapabilirim?
The street lights don't work in my locality. What am I supposed to do to fix the problem?
17 Temmuz 2013 Tarih ve 28720 say�l� Resmi Gazetede yay�nlanan Genel Ayd�nlatma Y�netmeli�i`nin �kinci B�l�m Genel Ayd�nlatma Y�k�ml�l�� ba�l�kl� ; MADDE 5 � (1) Da��t�m �irketi; da��t�m b�lgesindeki yerle�im yerlerinde bulunan otoyollar ve �zelle�tirilmi� eri�me kontroll� karayollar� hari�, kamunun genel kullan�m�na y�nelik bulvar, cadde, sokak, alt-�st ge�it, k�pr�, meydan, kav�ak, y�r�y�� yolu ve yaya ge�idi ayd�nlatmas�ndan ve bunlara ait gerekli ayd�nlatma ve �l��m sistemlerinin tesis edilmesi ve i�letilmesinden sorumludur. Bu sorumluluk, imar planlar�nda bulvar, cadde veya ��kmaz sokaklar dahil, sokak olarak belirlenen meskun yerlerin tamam�n� kapsar. H�km� gere�ince, genel ayd�nlatma tesislerinin bak�m ve onar�m�n� yapmak Elektrik Da��t�m �irketi sorumlulu�undad�r.
Bu hususta vatanda�lar�m�z�n izleyebilece�i birden �ok yol vard�r.
1. TEDA� a ait olan AYDINLATMA MOB�L TAK�P program� kurularak, Ayd�nlatma Mobil Takip Uygulamas� ile �al��mayan sokak ayd�nlatmalar�n�z i�in ar�za konumundan foto�raf ve video �ekerek ihbar olu�turabilirsiniz. Olu�turdu�unuz ihbar� h�zl�ca sunabilir, sorumlu personelin an�nda haberdar olmas�n� sa�layabilirsiniz. Olu�turdu�unuz ihbar�n ��z�mlenme s�recini de uygulama �zerinden kolayca takip edebilirsiniz.
2. 186 ya bildirebilirsiniz.
3. Belediyemiz Beyaz Masaya bildirerek talebinizin Fen ��leri M�d�rl�� taraf�ndan Belediye Talep Takip yaz�l�m� �zerinden Bo�azi�i Elektrik Da��t�m �irketi Genel M�d�rl��ne iletilmesini talep edebilirsiniz.

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The distribution company is responsible for all the street lighting including the avenues and the blind alleys except the highways and privatized main roads. Electricity Distribution Company is in charge of establishing and managing the lightning system within the law.
In this respect, you have lots of ways to follow;

1)You can download the application called �Ayd�nlatma Mobil Takip� and you can notify by uploading your videos or photos of the broken lightings from the �ar�za� section (which means fault). You can also follow the resolution process of your notification.
2)You can report the street light fault to the number 186.
3)You can state your demands to our Resolution Center called �Beyaz Masa�. Your maintenance service demand is sent by the Directorate of Technical Works to the Directorate of Bogazici Electricity Distribution through the municipality�s request tracking system.
Camimizdeki Tente Ar�zaland�. Tamiri ��in Nereye Ba�vurmal�y�m?
Our mosque's awning is broken. Where should I apply to fix it?
Kurum taraf�ndan 444 0 467 Numaral� �a�r� Merkezi�nden Fen ��leri M�d�rl��ne Bildirebilir, Belediyemize gelerek yada e-belediye �zerinden istek ve �ikayet kayd�n�z� olu�turabilir ve kayd�n�z� sorgulamak i�in yine ayn� y�ntemlerle durumu hakk�nda bilgi alabilirsiniz. Gerekli incelemeler ekiplerimiz taraf�ndan yap�lmaktad�r.

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You can state your demand to the Directorate of Technical Services from our call center number (444 0 467), you can come to our municipality building or you can write your requests and complaints to the 'e-belediye' system. Besides, you can follow the same steps to get information about your request's current situation. After the required reviews are completed, our technical team starts working on the problem.
Cenaze ��lemleri; Ara� ve Yemek Temini ��in Gerekli ��lemler Nelerdir?
What are the procedures for funerals, obtaining vehicles, and food?
Rapor ve Ambulans i�lemleri i�in 7. Katta bulunan Sa�l�k ��leri M�d�rl��nden,
Cenaze Yak�n� Ara� ��lemleri ��in 7. Katta bulunan Yerel Hizmetler M�d�rl��nden,
Cenaze Yemek talebiniz i�in K�lt�r Merkezinin giri� kat�nda bulunan K�lt�r ve Sosyal ��ler M�d�rl��n�n Sosyal Hizmetler �efli�inden m�racaat edilmelidir.

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You can apply to Health Services Management (on the 7th floor) for report and ambulance procedures,
You can apply to Local Services Management (on the 7th floor) for a funeral vehicle,
You can apply to the Directorate of Cultural and Social Affairs' Social Services department (located on the ground floor of Culture Center) for your funeral food demands.
Dil Akademisi B�nyesinde Hangi Bran�lara Kay�t Yapt�rabiliriz?
Which branches does the Language Academy include?
�ngilizce A1, �ngilizce A2, Almanca A1, Frans�zca A1, �spanyolca A1, Rus�a A1, Korece A1, �ince A1, Arap�a A1 kurslar�m�za ba�vuru yapabilirsiniz.

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You can apply for the following courses in our language academy;
English A1 (beginner)
English A2 (elementary)
German A1 (beginner)
French A1 (beginner)
Spanish A1 (beginner)
Russian A1 (beginner)
Korean A1 (beginner)
Chinese A1 (beginner)
Arabic A1 (beginner)
Dil Akademisi Dersleri Ne Zaman Ba�layacak?
When are the Language Academy lessons going to start?
1 Kas�m tarihinde ba�layacak ve bir kur 4 ay s�recektir. Bir sonraki d�nem kay�tlar� �ubat ay�nda al�nacak ve dersler Mart ay�nda ba�layacakt�r.

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The lessons are going to start on November 1st and a course is going to last 4 months. The next course registration will be in February and the lessons will start in March.
Dil Akademisi Kurslar� Hangi G�n ve Hangi Saat Aral��nda Olacak?
In which day- time period the Language Academy lessons will be conducted?
Her bran� i�in farkl� g�n ve saatlerde kurslar a��lm��t�r. Ba�vuru ekran�ndan diledi�iniz seans� se�ebilirsiniz.

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We will have different courses period for each branch. You can choose whichever session you wish from the appeal page.
Dil Akademisi Kurslar� Nerede Olacak?
Where the Academy Language Courses will be located?
Dil Akademisi kurslar�m�z il�emizdeki 3 farkl� noktada olacakt�r.
Barbaros Bilgi Evi, Kaz�m Karabekir Bilgi Evi, K�lt�r ve Sanat Akademisi

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The language courses will be in 3 different places in our county.

Barbaros Bilgi Evi(Barbaros Knowledge House), Kaz�m Karabekir Bilgi Evi (Kaz�m Karabekir Knowledge House), K�lt�r ve Sanat Akademisi (Culture and Art Academy)
Dil Akademisi Kurslar�na Nas�l Kay�t Olabilirim?
How can I register for the Language Academy courses?
https://ebelediye.gaziosmanpasa.bel.tr/digeruygulamalar/kurs/kursonkayit ba�lant�s�ndan bilgilerinizi girerek istedi�iniz bran�a ve seansa kay�t olabilirsiniz. Ayr�ca kurumumuzda y�z y�ze kay�t da al�nmaktad�r.

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You can register the courses via the following link; https://ebelediye.gaziosmanpasa.bel.tr/digeruygulamalar/kurs/kursonkayit
You can also register by coming to our municipal building.
Dil Akademisi Nedir, Kimler Kat�labilir?
What is Language Academy? Who can register for this academy?
Gaziosmanpa�a Belediyesi�nin yeni bir projesi olan dil kurslar�na 15-40 ya� aras� t�m vatanda�lar�m�z kat�labilir.

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The Language Academy is a new project of Gaziosmanpa�a Municipality. The age groups 15-40 can register for the courses.
Dil Akademisinde Kurslar Ne Kadar S�recek?
How long will a course take?
Her bran� i�in haftada 4 saat e�itim olacakt�r. Bir ders saatinin s�resi 45 dakikad�r.
Bir kur 16 hafta (4 ay) s�recektir ve kur bitiminde bir sonraki kura ge�mek i�in s�nav yap�lacakt�r.

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The lessons will last 4 hours a week for each branch. The duration of a lesson will be 45 minutes. Each course will last 16 weeks (4 months). At the end of each course, there will be a proficiency exam for the next course.
Dil Akademisinde S�n�flar Ka� Ki�i Olacak?
How many people are allowed to be in a Language Academy class?
Pandemi �artlar�na g�re haz�rlanm�� s�n�flar�m�zda en az 12, en fazla 20 ki�i e�itim g�rebilecek.

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Our classes are well prepared for pandemic conditions and 12-20 people are accepted to these classes.
Dilek�e ��lemlerimi Nas�l Halledebilirim?
How can I deal with my petition doings?
Dilek�e i�lemleriniz i�in Belediyemizin Beyaz Masa Birimine m�racaat etmeniz gerekmektedir. Beyaz Masa�dan ald��n�z dilek�e �rne�ini doldurarak, giri� kattaki Genel Evrak B�rosu�na teslim edebilirsiniz. Dilek�eniz kay�t alt�na al�n�r ve bu i�lem s�ras�nda taraf�n�za kay�t numaras� verilir. Kay�t numaran�z ile e-Belediye sayfam�z �zerinden dilek�elerinizin durumunu sorgulayabilir, cevap yaz�lar�n�z� g�r�nt�leyebilirsiniz.

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You need to apply to our municipality's resolution center called 'Beyaz Masa'. After filling the petition sample, you can deliver your petition to the General Documents Office on the basement floor. Your petition is recorded and you are given a registration id. You can view and examine the current state of your document from our e-belediye page.
Dilek�e Vermi�tim. Sonucunu ve Nereye G�nderildi�ini ��renebilir Miyim?
I submitted a petition. How can I find out the outcome?
444 0 467 dan veya �ahsen Genel Evrak Kay�t Birimi ile g�r��erek ��renebilirsiniz.

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You can find out your petition's outcome by dialing the number 444 0 467 or coming to the Department of General Documents.
D�zenlenen Konser, Tiyatro ve Organizasyonlardan Nas�l Haberdar Olabilirim?
How can I be informed about the events like concerts, theaters, organizations, etc... arranged by the municipality?
Belediyemizin d�zenleyece�i Konser, Tiyatro, Sempozyum vb. Organizasyonlar ile ilgili t�m etkinlikleri https://gaziosmanpasa.bel.tr/ara/etkinlikler sayfas�ndan takip edebilirsiniz.

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You can get information about the events via this link;
https://gaziosmanpasa.bel.tr/ara/etkinlikler
E-Eksper ��lemleri Nas�l Yap�l�r?
What is the e-eksper (e-expert) procedure?
Eksper payda� bilgisi olmas� ve yetki belgesinin arsiv@gaziosmanpasa.bel.tr mail adresine iletilmesi gerekmektedir. e-Belediye �zerinden kay�t olan eksper, e-Eksper hizmetinden dosya talebinde bulunabilir, har� �deme i�lemi yapabilir ve dosya g�r�nt�leme i�lemi ger�ekle�tirebilir.

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It is needed to have shareholder info and conduct the certificate of authority to the mail address arsiv@gaziosmanpasa.bel.tr. The expert who registered the e-belediye system can request a file, pay the fees or view the files thanks to the e-eksper service.
Elektrik Kesintisi Sonras� Evimdeki Hasar G�ren Cihazlar ��in Ne Yapabilirim?
What do I need to do for my damaged devices after the power cut?
Vatanda��n olay tarihinden itibaren 10 g�n i�erisinde Bo�azi�i Elektrik Da��t�m �irketi Genel M�d�rl��ne ba�vurmas� gerekmektedir.
A�a��daki evraklar ile ba�vuru yap�lmal�d�r.
�Ba�vuru dilek�esi
�Abonelik faturas� (Yoksa kullan�c� oldu�una dair kira kontrat�, tapu, vb)
�Tamir bedelini g�steren Servis Formu
�Tamir bedelini g�steren (abone veya kullan�c�ya ait), mali de�er i�eren fatura
��demenin yap�laca�� (abone veya kullan�c�ya ait) IBAN bilgisi
�Kimlik fotokopisi

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You need to apply to the Directorate of Bo�azi�i Electricity Delivery Company (Bo�azi�i Elektrik Da��t�m �irketi) in 10 days since the last power cut.
You should apply with the following documents;
*letter of application
*subscription bill (or evidence to prove to be a user of the service like a rental contract or land title...etc)
*The form which indicates repair price
*The bill which indicates repair price (belongs to user or subscriber) and consists of the service price.
* The subscriber or user's IBAN (International Bank Account Number)
* The Id copy (Identity card)
Emeklilik Muafiyet ��lemleri Nas�l Yap�l�r?
What are the retirement exemption procedures?
Muafiyetten yararlan�lmas� i�in; T�rkiye s�n�rlar� i�inde hisseli veya tam m�lkiyet kapsam�nda br�t y�z�l��m� 200 m2�yi ge�meyen tek meskenin d��nda ba�ka meskenin bulunmamas� gerekmektedir. Bu mesken muayyen zamanlarda dinlenme amac�yla de�il, daimi olarak kullan�lmal�d�r. Emekli olunmas� gerekmektedir. SGK'dan al�nan Emeklilik belgesi ile Belediyemiz Gelirler �efli�ine m�racaat etmeniz gerekmektedir.

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Benefitting the exemption is depend on NOT having one another divided or complete property that is bigger than 200m2 gross acreage. This property cannot be a temporary but permanent place to live. The person should be retired. You should apply to the Directorate of Income Management with the retirement documents from SGK(Social Security Institution).
Emlak Beyannamesi Nas�l Verebilirim?
How can I submit a Real Estate Declaration?
Tapu fotokopisi ve N�fus c�zdan� ile Ba�kanl�k binam�z giri� katta bulunan Gelirler �efli�ine m�racaat ederek gerekli i�lemleri yapt�rabilirsiniz.

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You can submit your declarations by coming to the municipality's Income Management (placed on the basement floor) with your land title copy and ID card.
Emlak Vergimi Nas�l �derim?
How can I pay my estate taxes?
http://www.gaziosmanpasa.bel.tr/ E-Belediye �zerinden �yelik olu�turularak, vergilerinizi g�r�nt�leyebilir. Kredi Kart� ile veya Ba�kanl�k Binam�z�n giri� kat�nda bulunan Gelirler �efli�i veznelerinden �deme i�lemlerini yapabilirsiniz.

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After you register via this link;
http://www.gaziosmanpasa.bel.tr/ E-Belediye, you can view your taxes and pay them with your credit card. Besides, you can come to the Income Management cashier's office placed on the basement floor of our municipality building.
Engelli Arac�m ��in Park Yeri Yap�lmas�n� Talep Ediyorum. Nereye Ba�vurmal�y�m?
Where should I apply to have parking space for my disabled vehicle?
Belediyemize gelerek % 80 ortopedik engelli raporuyla ba�vuran vatanda�lar�m�z i�in uygun g�r�ld�� taktirde engelli ara� park yerleri yap�yoruz.

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You can come to our municipality building and apply with the %80 orthopedic disability report. After the required reviews are completed, our teams will start working on parking space.
Engelli Muafiyet ��lemleri Nas�l Yap�l�r?
What are the procedures for disability exemption?
T�rkiye s�n�rlar� i�inde hisseli veya tam m�lkiyet kapsam�nda br�t y�z�l��m� 200 m2�yi ge�meyen tek meskenim d��nda ba�ka meskenin bulunmamas� gerekmektedir.
En az %40 Engelli oldu�unu G�steren Belge (Sa�l�k Raporu) gerekmektedir. Belediyemiz Gelirler �efli�ini m�racaat etmeniz gerekmektedir.

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Benefitting the exemption is depend on NOT having one another divided or complete property that is bigger than 200m2 gross acreage. You need to apply to the Income Management by bringing a Health Report which indicates at least %40 disability rage.
Erzak, S�cak Yemek, Giyim, E�itim Yard�mlar� ��in Nereye Ba�vurmal�y�m ?
Where should I apply to have provisions, food, clothes, and education supports?
K�lt�r Merkezi giri� Kat�nda bulunan K�lt�r ve Sosyal ��ler M�d�rl�� Sosyal Yard�m �efli�ine ba�vuruda bulunarak, yap�lacak olan tahkikatlar neticesinde gelir d�zeyi az olan vatanda�lar�m�za gerekli yard�mlar yap�lmaktad�r.

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You can apply to the Culture and Social Affairs Management's Social Support Chiefs(placed on the entrance floor). After required investigations are completed, the ones who have lower incomes are given enough social support.
Evde Temizlik ve Berber Hizmeti ��in Nereye Ba�vurabilirim?
Where should I apply to have a cleaning and hairdressing service in the house?
�l�emizde 65 ya� �st� yaln�z ya�ayan, bak�ma muhta�, engelli, g�nl�k hayatta rutin i�leri yapmakta zorlanan vatanda��m�z�n evlerine periyodik aral�klarda evde temizlik hizmeti vermekteyiz. Kendiniz veya yukar�da belirtilen �artlarda olan kom�ular�n�z i�in 444 0 467 �a�r� merkezimizden veya Ba�kanl�k binas� 3. Katta Bulunan Kad�n ve Aile M�d�rl��nden ba�vuru yapabilirsiniz

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In our county, we have a cleaning service in the house for the alone people older than 65 age, the ones in need of care, and who have difficulties running errands periodically. You can apply by dialing the number 444 0 467 or coming to our municipality's Woman and Family Management (3rd floor)
Evim Bodrum Kat�nda Bulunuyor. Ya�mur Ya�d��nda Evimi Su Bas�yor. Ne Yapmal�y�m, Nereye Ba�vurmal�y�m?
My apartment is placed on the basement floor. When it rains heavily, it is in spate. What should I do?
444 0 467 Numaral� �a�r� Merkezi�nden Fen ��leri M�d�rl��ne Bildirebilir, Belediyemize gelerek yada e-belediye �zerinden istek ve �ikayet kayd�n�z� olu�turabilir ve kayd�n�z� sorgulamak i�in yine ayn� y�ntemlerle durumu hakk�nda bilgi alabilirsiniz.

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You can state your demand to the Directorate of Technical Services from our call center number
(444 0 467), you can come to our municipality building or you can write your requests and complaints to the 'e-belediye' system. Besides, you can follow the same steps to get information about your request's current situation.
Evimi Kanalizasyon Suyu Bas�yor. Ne Yapmal�y�m, Nereye Ba�vurmal�y�m?
My apartment is in spate with sewage water. What should I do, Where should I apply to fix the problem?
�SK� Gaziosmanpa�a �ube M�d�rl��ne gidilerek �ikayetin ilgili kuruma bildirilmesi gerekmektedir.

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You need to go to the Gaziosmanpa�a branch of �SK�(�stanbul Water and Sewage Department) and state your complaints and requests.
Evimin/��yerimin �n�ndeki Rahats�zl�k Veren Elektrik Dire�ini/Panosunu Nas�l Kald�rtabilirim?
How can I get someone in charge to remove the disturbing lamppost in front of my house/ office?
Vatanda�lar�n ya�am alanlar� �n�nde muhtelif direk ve kurumlara ait panolar olabilir. �ncelikle bu direk, pano veya kablonun hangi kuruma ait oldu�u belirlenmelidir. (Elektrik, Telefon, �nternet, Fiber Hat) Bu hususta bir foto�raf ile belediyemiz beyaz masaya ba�vuru yap�l�rsa Fen ��leri M�d�rl�� ekipleri belirlemekte yard�mc� olacakt�r.
Belirlenen tesis e�er Bo�azi�i Elektrik Da��t�m �irketi ne ait bir tesis ise Bo�azi�i Elektrik Da��t�m �irketi Genel M�d�rl�� ne deplase edilmesi talep edilerek, yasal hususlar �er�evesinde deplase edilebilmektedir. Yaln�z vatanda�lar�n unutmamas� gereken husus �udur, s�z konusu direk sizin soka��n�z� ayd�nlatmakta veya sizin binan�z da o direkten elektrik almaktad�r.
Tesis di�er kurumlardan hangisine ait ise o kuruma bizzat dilek�e ile ba�vurulmal�d�r.

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There can be a variety of lampposts or boards in front of citizens living places. Firstly, it's necessary to identify the institute (Electricity, Telephone, Internet, Fiber line). In this respect, �t would be helpful to apply and send a picture to the resolution center called 'Beyaz Masa'.That facilitates the Directorate of Technical Works to identify the boards or lamppost.
If the identified institute belongs to BEDA� (Bo�azi�i Electricity Delivery Company), it is demanded to displace the disturbing lampposts and boards within the law. But you shouldn't ignore the fact the lamppost enlightens your street and get the electricity from your building.
Fazla �demeleri Nas�l Geri Alabilirim?
How can I draw back my extra payments?
Fazla �deme yapt��n�z� d��n�yorsan�z, Gelen Evrak birimine makbuzunuzun asl� ile birlikte dilek�e vermeniz gerekmektedir. Mali Hizmetler M�d�rl�� yap�lan inceleme sonucunda gerekli mahsup veya iade �demeniz ger�ekle�tirilir.

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If you think you've made extra payments, you should give a petition with the origins of your receipt to the Incoming Documents Unit. After the required reviews are completed, the Financial Services Management returns your payments.
Haciz Kald�rma ��lemini Nas�l Yapabilirim?
What are the procedures of dissolution of attachments?
Haciz i�lemi uygulanm�� borcunuzu �demeniz durumunda 1. Kat Mali Hizmetler M�d�rl�� icra servisinden Haciz kald�rma i�lemini yapt�rabilirsiniz.

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In case of paying the depths, you can release confiscated property by coming to the Financial Services Management(1st floor)'s Debt Collection Office.
Hangi �� Yerleri Faaliyetten Men Edilmektedir?
Which offices are ordered to cease and desist?
��yeri A�ma ve �al��ma Ruhsat� olmadan faaliyet g�steren i�yerleri ile ��yeri A�ma ve �al��ma Ruhsat� bulunsa dahi �evre, toplum sa�l�� ve i� g�venli�i y�n�nden eksiklikleri bulunan i�letmeler faaliyetten men edilir.

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The offices which are lack of business licenses are ordered to cease and desist. Even if some companies have the license, they are also ordered to cease and desist in case of having deficiencies for social health and working safety.
Hasar G�rm�� Korkuluk, Panel �it ��in Nereye Ba�vurmal�y�m?
Where should I apply for damaged railing or fence panels?
444 0 467 Numaral� �a�r� Merkezi�nden Fen ��leri M�d�rl��ne Bildirebilir, Belediyemize gelerek yada e-belediye �zerinden istek ve �ikayet kayd�n�z� olu�turabilir ve kayd�n�z� sorgulamak i�in yine ayn� y�ntemlerle durumu hakk�nda bilgi alabilirsiniz. Belirtilen adres ekiplerimiz taraf�ndan incelenerek gerekli g�r�lmesi halinde panel �it �al��mas� yap�lmaktad�r.

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You can state your demand from the call center number (444 0 467) of the Directorate of Technical Services, you can come to our municipality building or you can write your requests and complaints to the 'e-belediye' system. Besides, you can follow the same steps to get information about your request's current situation. After the required reviews are completed, our technical team will start working on them.
Hasta Bir Hayvanla Kar��la�t��mda Ne Yapmal�y�m?
What should I do when I see an animal in need of care?
Bir box veya kutu i�erisinde muhafaza ederek 444 0 467 numaral� �a�r� Merkezimizden kay�t olu�turup Veteriner ��leri �efli�i ekiplerinin h�zl�ca adresinize ula�malar�n�z� sa�layabilirsiniz.

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After you conserve the animal in a safe box, you can call our call center number (444 0 467). Our Veterinary Services team will reach there as soon as possible.
Hasta, Yaral� ya da Bak�ma Muhta� Sokak Hayvan� Bulup Veteriner ��leri �efli�i Ekiplerine Teslim Etti�im Sokak Hayvanlar� Hakk�nda Bilgi Al�p, Ziyaret Edebilir Miyiz?
How can I get informed about the animals I submitted to the Chief Veterinary Office for their treatments?
Hafta i�i mesai saatleri (08:30-17:00) saatleri aras�nda 0212 453 53 14 ve 0212 453 53 29 numaral� telefonlar�m�zdan bilgi alabilir, hafta i�i 13:00-14:00 saatleri aras�nda ise Mevlana Mahallesi 881 Sokak No:5 adresimize gelip ziyaret edebilirsiniz.

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You can get information by calling the phone number 0212 453 53 14 or 0212 453 53 29 within working hours(08:30-17:00). You can visit the following address; Mevlana Mahallesi, 881 Sokak, No:5 on weekdays.
Hazineye Ait Ta��nmaz� Nas�l Sat�n Alabilirim?
How can I acquire the immovable treasure properties?
Hazineye ait ta��nmazlar�n sat�� i�lemleri 4706 say�l� yasa kapsam�nda yap�labilmektedir. Sat�� taleplerinin de�erlendirilebilmesi i�in hak sahipli�ini g�steren belgelerin (elektrik, su, do�algaz faturalar� veya abonelik s�zle�meleri, yap� kay�t belgesi, emlak beyannamesi vs.) ibraz edilmesi suretiyle ba�vuru yap�lmas� gerekmektedir. Sat�� talepleri Milli Emlak M�d�rl��ne g�nderilecek akabinde i�lemler yap�lacakt�r.

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The selling process is completed within the limits of the 4706 law. You should apply by bringing the right ownership documents (electricity, water, gas bills, subscription contracts, occupancy permit...etc) to demand the purchase. The purchase requisition is done right after it is sent to National Real Estate Management.
Hi�bir Geliri Olmayan Birinin Muafiyet ��lemleri Nas�l Yap�l�r?
What are the exemption procedures for non-earning people?
Hi�bir gelir ve gelir vergisi m�kellefiyeti bulunmamas� gerekmektedir.
Ayr�ca, T.C. Emekli Sand��, Ba�-Kur ve Sosyal Sigortalar Kurumuna ba�l� aktif sigortal� olarak �al��mamas� gerekmektedir.
T�rkiye s�n�rlar� i�inde hisseli veya tam m�lkiyet kapsam�nda br�t y�z�l��m� 200 m2�yi ge�meyen tek meskenin d��nda ba�ka meskenin bulunmamas� gerekmektedir.
Bu mesken muayyen zamanlarda dinlenme amac�yla de�il, daimi olarak kullan�lmal�d�r.
SGK dan Al�nm�� SGK Yaz�s� gerekmektedir.

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The citizen cannot have any income or be taxpaying. Also, one should not have a job with the social security benefits of Emekli Sand�� (Turkish Republic Retirement Fund).
Benefitting the exemption is depend on not having one another divided or complete property that is bigger than 200m2 gross acreage. This property cannot be a temporary but permanent place to live. SGK(Social Security System).
SGK letter is needed by SGK (Social Security System)
Ho� Geldin Bebek Paketi ��in Nereye Ba�vurmal�y�m?
Where should I apply to get the 'Welcome Baby' package?
�l�emizde ya�ayan yeni bebekli ailelerimizin bu mutlu g�nlerinde yanlar�nda olarak, yeni do�an yavrular�m�za �Ho� Geldin Bebek� paketi verilmektedir. Bunun i�in Ba�kanl�k Binas� 3. Kat�nda yer alan Kad�n ve Aile M�d�rl��m�ze ba�vuru yapabilirsiniz.

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In our county, we support the families who just had a baby by giving the 'Welcome Baby Package'. You can apply our Woman and Family Management (3rd floor) to be able to benefit from the service.
�kinci El Kullan�labilir Durumdaki Ev E�yalar�m� Ne Yapabilirim?
What Can I Do With My Usable Second-Hand Furniture?
�l�emizde ya�ayan yard�msever vatanda�lar�m�z kullan�labilir durumda olan e�yalar�n� isterlerse 444 0 467 numaral� �a�r� merkezinden Kad�n ve Aile M�d�rl��m�ze ula�arak veya Belediyemize ait olan GOPDESTEK mobil uygulamas�n� kullanarak vermek istedikleri e�yalar�n foto�raflar�n� uygulama �zerinden y�kleyerek sisteme ekleyebilirler. Sistem y�neticilerimiz gerekli incelemelerden sonra taraflar�na geri d�n�� yaparak gerekli i�lemler ile ilgili bilgilendirme yapacakt�r.

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Our helpful citizens who want to share the used furniture can reach Woman and Family Management by dialing the call center number '444 0 467' or they can upload the pictures of the furniture they want to give, to the mobile application called GOPDESTEK which belongs to our municipality. After required reviews are completed, our system managers will inform them about the required procedures.
�l�emizde Ger�ekle�ebilecek Afetlere Y�nelik Gaziosmanpa�a Belediyesinin Herhangi Bir Plan� Var M�?
Does Gaziosmanpa�a Municipality have any project for Natural Disasters?
Gaziosmanpa�a Belediyesi Afet ve Acil Durum Y�netim Merkezi ile do�al afetler ve acil durumlara m�dahale tek merkezden koordineli bir �ekilde y�netilebilecek bir merkeze sahiptir.
Bu kapsamda 12 adet Yerel D�zey �al��ma Grubu bulunmaktad�r.
Ayr�ca 444 0 467 den bilgi alabilirsiniz.

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Our municipality has a center that can manage from a single-center coordinately. In this respect, we have 12 Local Level Working Groups.
Also, you can get information from the phone number 444 0 467.
�� Ba�vurumu Nas�l Yapar�m?
How can I make a job application?
�ahsen Gaziosmanpa�a Belediyesi �stihdam Ofisine gelerek veya online olarak https://istihdam.gaziosmanpasa.bel.tr adresinden yapabilirsiniz.

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You can apply by coming to Gaziosmanpa�a Municipality Employment Office or visiting the following webpage link; https://istihdam.gaziosmanpasa.bel.tr
�� Yeri M�h�r Kald�rma ��lemi Nas�l Yap�l�r?
What are the unsealing procedures of workplaces?
Ba�kanl�k binas� giri� katta bulunan Yaz� ��leri M�d�rl�� Genel Evrak B�rosuna giderek Zab�ta M�d�rl��ne m�h�r kald�rma i�lemi i�in dilek�e yaz�lmas� gerekmektedir.

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You should give a petition letter to the Municipal Police Directorate of Editorial Department's General Document Management(entrance floor)
Kald�r�m Talebimi Nas�l �letebilirim?
How can I state my pavement demand?
444 0 467 Numaral� �a�r� Merkezi�nden Fen ��leri M�d�rl��ne Bildirebilir, Belediyemize gelerek yada e-belediye �zerinden istek ve �ikayet kayd�n�z� olu�turabilir ve kayd�n�z� sorgulamak i�in yine ayn� y�ntemlerle durumu hakk�nda bilgi alabilirsiniz. Talebiniz yerinde incelendikten sonra, uygun g�r�lmesi durumunda y�ll�k �al��ma program�na al�narak, program do�rultusunda kald�r�m yap�lmas� sa�lanacakt�r.

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You should state your complaint to the Directorate of Technical Works by dialing the call center number 444 0 467. Apart from that, you can come to our municipality building or you can write your requests and complaints to the 'e-belediye' system. Also, you can follow the same steps to get information about your request's current situation. After the required reviews are completed, our technical team will add them to the annual working program and start working on them.
Kald�r�ma Park Edilen Ara�lar Y�z�nden Engelli Rampalar�na Eri�im K�s�tlan�yor. Bunun ��in Ne Yapmal�y�m, Nereye Ba�vurmal�y�m,
I cannot reach the wheelchair ramps easily because of the parked cars on the pavements. What should I do/ Where should I apply to fix it?
444 0 467 Numaral� �a�r� Merkezi�nden �ncelikle Zab�ta M�d�rl��ne bildirilip park eden ara�larla ilgili cezai i�lem yap�lmas� gerekir. Belediyemize gelerek yada e-belediye �zerinden istek ve �ikayet kayd�n�z� olu�turabilir ve kayd�n�z� sorgulamak i�in yine ayn� y�ntemlerle durumu hakk�nda bilgi alabilirsiniz. Fen i�leri m�d�rl�� taraf�ndan da uygun g�r�ld�� taktirde fiziki engel �al��mas� yap�l�r.

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You should state your complaint to the Municipal Police Directorate by dialing the call center number 444 0 467. The team in charge takes a criminal procedure with the car owners. Apart from that, you can come to our municipality building or you can write your requests and complaints to the 'e-belediye' system. Also, you can follow the same steps to get information about your request's current situation. After required reviews are completed, the Directorate of Technical Works team places barriers there.
Kedi-K�pek Evi , Mama- Suluk Talep Etmek ��in Ne Yapmal�y�m?
What should I do to demand a pet house, food, and water fountain?
444 0 467 �a�r� Merkezi ya da 0212 453 53 29 numaral� Veteriner ��leri �efli�i telefon numaralar�m�zdan ve sosyal medya hesaplar�m�zdan talep olu�turabilir detayl� bilgi alabilirsiniz.

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You can demand by dialing the call center number 444 0 467 or the Chief Veterinary Office's phone number 0212 453 53 29. Also, you can send your requests and get information from our social media accounts.
Kullan�lmayacak Durumda Olan E�yalar�m� Ne Yapmal�y�m?
What can I do with my unused furniture?
Vatanda�lar�m�z�n evlerinde kullan�lamayacak durumda olan e�yalar�n� Ba�kanl�k binam�z 2. katta bulunan S�f�r At�k M�d�rl��ne veya 444 0 467 numaral� �a�r� merkezimiz �zerinden olu�turulacak randevu ile bina �nlerinden al�narak bertaraf i�lemleri yap�lacakt�r.

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The citizens who want to give their unused furniture can make appointment with our Municipilaty's Zero Waste Management (2nd floor)or dial the call center number 444 0 467.
Mahallemizde Bulunan Camimize Nas�l Tente Temin Edebilirim?
How can I demand an awning for the mosque in my neighborhood?
Kurum taraf�ndan 444 0 467 Numaral� �a�r� Merkezi�nden Fen ��leri M�d�rl��ne Bildirebilir, Belediyemize gelerek yada e-belediye �zerinden istek ve �ikayet kayd�n�z� olu�turabilir ve kayd�n�z� sorgulamak i�in yine ayn� y�ntemlerle durumu hakk�nda bilgi alabilirsiniz. Gerekli incelemeler ekiplerimiz taraf�ndan yap�lmaktad�r.

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You can state your demand to the Directorate of Technical Services from our call center number (444 0 467), you can come to our municipality building or you can write your requests and complaints to the 'e-belediye' system. Besides, you can follow the same steps to get information about your request's current situation. After the required reviews are completed, our technical team starts working on the problem.
Mamamatik Talep Etmek ��in Ne Yapmal�y�m?
What should I do to demand an automatic feeder for animals?
444 0 467 �a�r� Merkezi ya da 0212 453 53 29 numaral� Veteriner ��leri �efli�i telefon numaralar�m�zdan ve sosyal medya hesaplar�m�zdan talep olu�turabilir detayl� bilgi alabilirsiniz.

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You can state your demands by dialing our call center number 444 0 467 or Chief Veterinary Office phone number 0212 453 53 29. Also, you can get information about your demands.
Molozlar�n Al�nmas� ��in Nereye Ba�vurabilirim?
Where should I apply for debris clearing?
Evlerinde tadilat yapan vatanda�lar�m�z�n ��kan molozlar� �uvallamalar� ve bina �n�ne ��kartmalar� �art�yla, 444 0 467 Numaral� �a�r� Merkezi�nden Fen ��leri M�d�rl��n� arayarak ya da belediyemize gelerek Fen ��leri M�d�rl��nde tahakkuk haz�rlatarak �cret kar��l��nda molozlar�n�z�n kap�n�z�n �n�nden al�nmas�n� sa�layabilirsiniz.

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If the citizens claim debris clearing, they should fill the sacks with the debris and put the sacks in front of their buildings. After that, they should call the Directorate of Technical Works by our call center number 444 0 467 or come and have the Directorate of Technical Works teams set a fee based on the accrual basis of accounting. Finally, the teams come and collect the debris.
Okul Bah�esindeki Oyun Alan�n�n �ocuklar ��in Boyanmas�n� �stiyorum. Ne Yapmal�y�m, Nereye Ba�vurmal�y�m?
I want to have the playground painted for children at schoolyard. What should I do, Where should I apply?
Okul idaresi taraf�ndan 444 0 467 Numaral� �a�r� Merkezi�nden Fen ��leri M�d�rl��ne Bildirebilir, Belediyemize gelerek yada e-belediye �zerinden istek ve �ikayet kayd�n�z� olu�turabilir ve kayd�n�z� sorgulamak i�in yine ayn� y�ntemlerle durumu hakk�nda bilgi alabilirsiniz. Belirtilen okul ekiplerimiz taraf�nda programa al�narak gerekli oyun alan� boyama ve �izgi �al��malar� yap�lmaktad�r.

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The school management can state their demand to the Directorate of Technical Services from our call center number (444 0 467), they can come to our municipality building or write their requests and complaints to the 'e-belediye' system. Besides, you can follow the same steps to get information about your request's current situation. After the required reviews are completed, our technical team starts drawings and paintings.
Online �deme Nas�l Yap�l�r?
What are the online payment procedures?
Gaziosmanpa�a Belediyesinin internet sitesine girilerek sa� �st k��edeki "e-Belediye" butonundan sisteme giri� yap�l�r. A��lan sayfaya �ye olmadan T.C. kimlik numaras� veya sicil numaras� ile tahsilat b�l�m�ne giri� yap�larak �deme i�lemleri ger�ekle�tirilir. Ayr�ca e-Belediye �yeli�i de yapabilirsiniz.

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You should visit the website of Gaziosmanpa�a Municipality and click on the entrance button upper right-hand corner of the webpage. You can make payment with your ID number (T.C kimlik numaras�) or registration number (sicil numaras�) without subscribing to the system. Besides, you can subscribe to our website by following the same steps.
�deme Emrini Tebli� Ald�m. �demeyi Ka� G�n ��inde Yapmal�y�m?
I received a payment notification. What is the deadline for payment?
�deme tebli�ini ald��n�z g�nden itibaren 15 g�n i�inde �demelisiniz.

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You should make your payments in 15 days since you received the notification.
Parsel Sat�� lemleri Ne Kadar S�r�yor?
How long does the parcel selling procedure take?
Parselle ilgili t�m evraklar�n toplanmas�, arazi ve hak sahipli�i tespit �al��malar�n�n tamamlanmas�n�n ard�ndan 3194 ve 2981 say�l� yasalar kapsam�nda do�rudan sat�� i�lemleri yakla��k bir ay i�inde, 2886 say�l� Devlet �hale Kanunu�na g�re yap�lan ihale i�lemleri yakla��k iki ay i�inde tamamlanmaktad�r. 4706 say�l� yasa kapsam�nda yap�lan i�lemler ise Milli Emlak Genel M�d�rl�� ile yap�lan yaz��malar neticesinde tamamlanmaktad�r.

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After assembling documents and determination of the right ownership, the direct selling process is completed in almost a month within the scope of 3194-2981 laws. According to the 2886 Public Procurement Law, the tender process is completed in almost 2 months. The procedures within the scope of 4706 law, are completed after the correspondence with National Real Estate Management.
Parselimde Kamu Kurum ve Kurulu�lar�na Ait Hisse Olup Olmad��n� Nas�l ��renebilirim?
How can I find out if my parcels belong to state institutions and organizations or not?
Tapu M�d�rl�� veya WebTapu sisteminden al�nan tapu kay�tlar�ndan ya da Emlak ve �stimlak M�d�rl��m�ze gelerek parselde yap�lacak sat�� i�lemleri hakk�nda bilgi edinebilirsiniz.

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You can get information about the purchase process from Webtapu system of Directorate of Registry or Directorate of Real Estate.
Parselimin Donat� Alan�nda Kald��n� ��rendim. Ne Yapmam Gerekiyor?
I found out my parcel is placed on the accessory occupancy. What do I need to do?
Donat� alanlar�nda kalan parsellerde 2942 say�l� yasa kapsam�nda kamula�t�rma/tasfiye i�lemleri Emlak ve �stimlak M�d�rl��m�zce yap�lmakta olup, parselle ilgili hak sahipli�ini g�steren evraklarla ba�vuru yap�lmas� halinde kamula�t�rma i�lemleri yap�lacakt�r.

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The deprivatization process of the parcels is completed by our Directorate of Real Estate. In the case of bringing the right ownership documents, the deprivatization process begins.
Ramazan Ay�nda Camimize Mahya Nas�l Temin Edebilirim?
How can I provide the mosque in my neighborhood have roof ridge in Ramadan?
Camiye mahya yap�labilmesi i�in caminin en az iki minareli olmas� gerekmektedir. �l�emizde bulunan iki minareli b�t�n camilere Fen ��leri m�d�rl��m�zce Mahyalar yapt�r�lm�� ve her ramazan montaj� yap�larak faal hale getirilmektedir.
Mahya olmayan yeni camii veya yeni minare yap�lm�� olan camii i�in Belediyemiz Fen ��leri m�d�rl��ne dilek�e ile ba�vurarak talep edebilirsiniz.

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The mosques have to include at least 2 minarets to have a roof ridge. All of the mosques in our county have roof ridges by our Directorate of Technical Works. In Ramadan months, our mosques are well prepared by the Technical Works teams. Still, you can write a petition letter for the ones that do not have the roof ridge and submit it to our Directorate of Technical Works.
Riskli Yap� Tespiti Yapt�rmak ��in Belli Bir �o�unluk Olmas� Gerekir Mi?
Do we have to be a majority for risk assessments?
Risk tespiti yapt�rmak i�in bir kat malikinin m�racaat etmesi yeterli olmaktad�r.

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An apartment owner's application is enough for risk assessment.
Riskli Yap�lar�n Tespiti Nas�l Yap�l�r?
How to make a risk assessment?
Riskli yap�lar�n tespiti, bakanl�k�a haz�rlanacak y�netmelikte belirlenen usul ve esaslar �er�evesinde masraflar� kendilerine ait olmak �zere, �ncelikle yap� malikleri veya kanuni temsilcileri taraf�ndan, bakanl�k�a lisansland�r�lan kurum ve kurulu�lara yapt�r�l�r.

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Risk assessment is provided by the licensed institutions and organizations assigned by the ministry within the limits of procedures and principles at their expense.
Riskli Yap�lar�n Tespitini Yapan Bakanl�k�a Lisansland�r�lan Kurum Ve Kurulu�lar� Nereden ��renebilirim?
Where can I find out the licensed institutions and organizations determine the risky structures?
Bakanl�k�a lisansland�r�lan kurum ve kurulu�lar�n listesi; T.C. �evre �ehircilik Bakanl��, Altyap� ve Kentsel D�n��m Hizmetleri Genel M�d�rl��n�n resmi internet sitesi www.csb.gov.tr adresinde yay�nlanmaktad�r.

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The list of licensed institutions and organizations which determine the risky structures is published on the official website of the Ministry of Environment and Urban Planning, Infrastructural and Urban Transformation Services General Management(www.csb.gov.tr).
Sahipli Evcil Hayvan�ma Gaziosmanpa�a Belediyesi Sa�l�k ��leri M�d�rl�� Veteriner ��leri �efli�inde Kuduz A��s� Yapt�rabilir Miyim?
Can I take my pet to the Chief Veterinary Office of Gaziosmanpa�a Municipilaty's Health Service Management for rabies vaccine?
Hafta i�i mesai saatleri (08:30-17:00) saatleri i�erisinde Mevlana Mahallesi 881 Sokak No:5 adresimizdeki Veteriner ��leri �efli�imize evcil hayvan�n�z�n kimli�ini de getirerek kuduz a��s� yapt�rabilirsiniz.

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On week days, you can bring your pet (with the id card of your animal) within working hours(08:30-17:00) to the following address; Mevlana Mahallesi, 881 Sokak, No:5
Soka��mda Bulunan A�a�lar�n Budanmas� ��in Ne Yapmal�y�m ?
What should I do for tree trimming in my street?
A�a� Budama i�lemleri Park ve Bah�eler M�d�rl�� taraf�ndan ger�ekle�tirilmektedir. Ba�vuru i�in 444 0 467 numaral� �a�r� merkezimizden ba�vuru olu�turabilirsiniz.

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The tree trimming process is completed by Parks and Gardens Management. You can dial the call center number 444 0 467 for your requests and appeals.
Soka��m�za Ara�lar�n H�z�n� Azaltmalar� ��in Kasis(H�z Kesici) Yapt�rmak �stiyorum. Ne Yapmal�y�m?
I want to have the speed bumps placed to decelerate the vehicles passing through our streets.
444 0 467 Numaral� �a�r� Merkezi�nden Fen ��leri M�d�rl��ne Bildirebilir, Belediyemize gelerek yada e-belediye �zerinden istek ve �ikayet kayd�n�z� olu�turabilir ve kayd�n�z� sorgulamak i�in yine ayn� y�ntemlerle durumu hakk�nda bilgi alabilirsiniz., Talebiniz yerinde incelendikten sonra, uygun g�r�lmesi durumunda �al��ma program�na al�narak en k�sa s�rede �al��ma yap�l�r.

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You can state your demand to the Directorate of Technical Services from our call center number (444 0 467), you can come to our municipality building or you can write your requests and complaints to the 'e-belediye' system. Besides, you can follow the same steps to get information about your request's current situation. After the required reviews are completed, our technical team starts working on the problem.
Soka��m�zda Ayd�nlatma Yok. Ne Yapabilirim?
We do not have a lighting in our street. What should we do to fix it?
17 Temmuz 2013 Tarih ve 28720 say�l� Resmi Gazetede yay�nlanan Genel Ayd�nlatma Y�netmeli�i`nin �kinci B�l�m Genel Ayd�nlatma Y�k�ml�l�� ba�l�kl� ; MADDE 5 � (1) Da��t�m �irketi; da��t�m b�lgesindeki yerle�im yerlerinde bulunan otoyollar ve �zelle�tirilmi� eri�me kontroll� karayollar� hari�, kamunun genel kullan�m�na y�nelik bulvar, cadde, sokak, alt-�st ge�it, k�pr�, meydan, kav�ak, y�r�y�� yolu ve yaya ge�idi ayd�nlatmas�ndan ve bunlara ait gerekli ayd�nlatma ve �l��m sistemlerinin tesis edilmesi ve i�letilmesinden sorumludur. Bu sorumluluk, imar planlar�nda bulvar, cadde veya ��kmaz sokaklar dahil, sokak olarak belirlenen meskun yerlerin tamam�n� kapsar ve MADDE 9- Genel ayd�nlatma kapsam�nda yap�lacak olan halk�n �cretsiz kullan�m�na a��k ve kamuya ait park, bah�e, tarih� ve �ren yerlerinin ayd�nlat�lmas� ile trafik sinyalizasyonu hari�, genel ayd�nlatma kapsam�nda yap�lacak olan ayd�nlatma yat�r�mlar�, EPDK taraf�ndan onaylanan yat�r�m plan�na uygun olarak ayd�nlatma komisyonunun verece�i karar �er�evesinde da��t�m �irketince yap�l�r. H�k�mleri gere�ince, yeni bir ayd�nlatma tesisi yapmak �l Ayd�nlatma Komisyonunun verece�i karar ile Da��t�m �irketi sorumlulu�undad�r.
1. Vatanda�lar sokaklar�na ayd�nlatma yap�lmas� i�in Ka��thane �a�layanda bulunan Bo�azi�i Elektrik Da��t�m �irketi Genel M�d�rl�� Ayd�nlatma Koordinat�rl��ne bir dilek�e ile ba�vurmalar� gerekmektedir.
2. Belediyemize yap�lan vatanda� ba�vurular� da ilgili Fen ��leri M�d�rl�� ekipleri taraf�ndan de�erlendirilip, Belediye Talep Takip yaz�l�m� �zerinden Bo�azi�i Elektrik Da��t�m �irketi Genel M�d�rl��ne iletilmektedir.

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According to the 28720 law of Government Newspaper�s General Lighting Directorate, the distributor company is responsible for all the street lighting including the avenues and the blind alleys except the highways and privatized main roads. Electricity Distribution Company is in charge of establishing and managing the lightning system within the law. This responsibility includes all the residential districts like avenues, streets, blind alleys except free public areas(parks, gardens, historical places...) and traffic signalization. The investments are made by the distributor company within the context of general lighting procedures. According to the law, the distributor company is also responsible for building new lighting facilities.
In this respect, you have lots of ways to follow;
1. You can apply to the Lighting Coordinatorship of BEDA� Bo�azi�i Electricity Distribution Company's General Management with your petition letter.
2. After the applications are evaluated by the Directorate of Technical Works teams, they are sent to BEDA� (Bo�azi�i Electricity Distribution Company's General Management).
Soka��m�zda Bulunan Merdivenlerin Korkuluk Demirleri Eskimi�, Hasar G�rm�� ve Tehlike Arz Etmektedir. Ne Yapabilirim?
The stair rails in our street became old and damaged. That is causing danger for the citizens. What can I do to solve the problem?
444 0 467 Numaral� �a�r� Merkezi�nden Fen ��leri M�d�rl��ne Bildirebilir, Belediyemize gelerek yada e-belediye �zerinden istek ve �ikayet kayd�n�z� olu�turabilir ve kayd�n�z� sorgulamak i�in yine ayn� y�ntemlerle durumu hakk�nda bilgi alabilirsiniz. Ekiplerimiz taraf�ndan belirtilen adrese gidilerek gerekli incelemeler yap�larak tehlike arz eden korkuluk demirler yenilenerek gerekli �al��ma yap�l�r.

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You can state your demand from the call center number (444 0 467) of the Directorate of Technical Services, you can come to our municipality building or you can write your requests and complaints to the 'e-belediye' system. Besides, you can follow the same steps to get information about your request's current situation. After the required reviews are completed, our technical team will start working on the problem and regenerate the stair rails.
Soka��m�zda Ya�ayan Bir Hayvan�n K�s�rla�t�rma Ameliyat�n�n Yap�lmas� ��in Ne Yapmal�y�m?
What can I do for the neutering of a stray animal in my street?
444 0 467 �a�r� Merkezi ya da 0212 453 53 29 numaral� Veteriner ��leri �efli�i telefon numaralar�m�zdan ve sosyal medya hesaplar�m�zdan talep olu�turabilirsiniz.

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You can state your demand by dialing the call center number(444 0 467), the Chief Veterinary phone number (0212 453 53 29). You can also send your demands to our social media accounts.
Sokak ve Emlak Rayi� De�erlerini Nas�l Sorgulayabilirim?
How can I investigate the current value of an estate and street?
http://www.gaziosmanpasa.bel.tr/ E-Belediye Sokak Rayi�leri sayfas�ndan veya Gelirler �efli�inden ��renebilirsiniz.
Ayr�ca Emlak Al�m sat�mlar�nda Giri� Katta bulunan Gelirler �efli�ine Ba�vuru yaparak Dairenizin Rayi� de�erini ��rene bilirsiniz.

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You can get information by clicking on the Sokak Rayi�leri (Street Values) section in e-belediye button of our official website http://www.gaziosmanpasa.bel.tr/
or coming to our municipality's Gelirler �efli�i (Revenue Management).
You can also follow these steps to get information about your estate's current value.
Sokakta K�pekler Var. Al�r M�s�n�z?
There are stray dogs in my street. Can you collect them?
5199 say�l� kanun gere�i sokaklarda ya�ayan hayvanlar agresif tutum sergilemedi�i s�rece sadece bak�ma muhta� veya t�bbi m�cadele i�in bak�m evlerine al�n�r. Tedavi bak�m ve rehabilitasyonu sonras� al�nd�� soka�a geri b�rak�l�r.

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Within the scope of 5199 law, The Chief Veterinary Services take the stray dogs just for care and treatments except they don't have aggressive behavior. After the treatment process is completed the teams unleash the dogs to the former address you have mentioned.
Staj Ba�vurusu ��in Hangi Belgeler Gerekli?
Which documents are needed for internship application?
1. Staj Ba�vuru Formu (�niversite taraf�ndan verilen)
2. ��renci Kimli�i Fotokopisi
3. Kimlik Fotokopisi
4. Dilek�e

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1. Internship Application form (given by the University)
2. Copy of student ID card
3. Copy of ID card
4. Petition letter
�ehitlerin Dul ve Yetimleri ile Gazilerin Muafiyet ��lemleri Nas�l Yap�l�r?
What are the exemption procedures for martyrs' families?
T�rkiye s�n�rlar� i�inde hisseli veya tam m�lkiyet kapsam�nda br�t y�z�l��m� 200 m2�yi ge�meyen tek meskenin d��nda ba�ka meskenin bulunmamas� gerekmektedir. �ehitlik ve Gazilik belgeleri ile Belediyemiz Gelirler �efli�ine m�racaat edilmelidir.

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Benefitting the exemption is depend on not having one another divided or complete property that is bigger than 200m2 gross acreage. They can apply to the Revenues Management with their Martyr and Ghazi documents.
Tapumun �zerinde Belediyeye Ait �potek G�z�k�yor. Bu �pote�i Kald�rmak ��in Ne Yapmam Gerekiyor?
There is a mortgage on my land title. How can I release it?
�potek bor�lusu t�m maliklerin dilek�e ile m�racaat etmesi halinde ipotek terkini i�lemleri yap�lacakt�r.

----------------------------------------------------------------------------------------All the mortgagor owners should write a petition letter to our municipality.
�niversite ��rencisiyim. Staj Ba�vurumu Nereye Yapabilirim?
I am an undergraduate student. Where can I make my internship application?
Beyaz Masaya veya Yaz� ��leri M�d�rl�� nsan Kaynaklar� birimine yapabilirsiniz.

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You can apply to 'Beyaz Masa'(Resolution Center) or Editorial Management.
Vefat Eden Ki�iye Neden Vergi Borcu Tahakkuk Ediyor?
Why is a deceased person accrued tax debt?
Veraset ilam� ile birlikte miras��lar ad�na bildirimde bulunulmad��ndan vergiler vefat eden ki�i ad�na g�z�kmektedir.

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The deceased person is accrued tax debts because the legal heirs do not state their determination of heirship.
Veraset ��lemleri ��in Yap�lmas� Gerekenler Nelerdir?
What should I do for the inheritance process?
�l�m belgesi veya veraset ilam� ile Belediyemiz Gelirler �efli�ine m�racaat ederek �l�m y�l�na ait rayi� de�erini ald�ktan sonra ba�l� bulundu�u vergi dairesine ba�vurman�z gerekmektedir.

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After you come to our municipality's Revenues Management to get the current value document with the death certificate and determination of heirship, you can apply to the registered tax office.
Vergi Borcumu Taksit ile �deyebilir Miyim?
Can I pay tax debts in installments?
Emlak vergileri May�s ve Kas�m aylar�nda 2 taksit olarak �denmektedir. Ayr�ca May�s ve Kas�m aylar�nda �deyece�iniz vergi taksitlerinizi Vak�f bank ve Yap� Kredi Word kredi kartlar�na 3 taksit yap�lmaktad�r.

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The estate taxes are paid in 2 installments in May and November. Besides, you can pay your tax installment in 3 payments on your Vak�fbank and Yap� Kredi Word credit cards.
Veterinerlik ��lemleri ��in Nas�l Destek Alabilirim?
How can I get support from Chief Veterinary Office?
e-Belediye Bize Yaz�n Sayfas�ndan, Beyaz masa veya �a�r� merkezi 4440467 numaral� telefon ile istek yapabilirsiniz.

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You can submit your request from 'Bize Yaz�n'( Text us section) of E-Belediye system, or you can dial the call center number 444 0 467 of 'Beyaz Masa' (Resolution Center).
Yaral� Bir Hayvanla Kar��la�t��mda Ne Yapmal�y�m?
What should I do when I see an injured animal?
Bir box veya kutu i�erisinde muhafaza ederek 444 0 467 numaral� �a�r� Merkezimizden kay�t olu�turup Veteriner ��leri �efli�i ekiplerinin h�zl�ca adresinize ula�malar�n�z� sa�layabilirsiniz.

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After you conserve the animal in a safe box, you can call our call center number (444 0 467). Our Veterinary Services team will reach there as soon as possible.

Soru Cevap Sistemi / Questions and Answers

Ambulans ��lemleri; Evde Yatalak Hastam Var. Nas�l Hastaneye G�t�rebilirim?Ambulance Procedures; "I have a sick-abed at home. How can I take him/her to the hospital?"

Apartman Giri�indeki Kald�r�ma Engelli Rampas� �stiyorum. Nereye Ba�vurmal�y�m?I need a wheelchair ramp at the entrance of my apartment building. Where should I apply for it?

Asfalt Taleplerimi Nereye ve Nas�l �letebilirim?How and where should I state my asphalt requests?

A��r� Ya���tan Dolay� T�kanan Ya�mur Suyu Kanallar�n�n (R�gar) Baca ve Izgaralar�n� Temizletmek ��in Ne Yapabilirim?How can I get someone in charge to clean the blocked manholes because of the heavy rain?

Bak�ma Muhta� Bir Hayvanla Kar��la�t���mda Ne Yapmal�y�m?What should I do when I see an animal in need of care?

Ba��bo�, K�pesiz Sokak K�peklerinin K�s�rla�t�r�lmas� ��in Ne Yapmal�y�m?What should I do to have the stray dogs neutered?

Ba�vuru, �stek ve �ikayetlerimi Nas�l �letebilirim?How can I state my appeals, requests, and complaints?

Belediye Ba�kan�ndan Nas�l Randevu Alabilirim?How can I get an appointment with the Mayor?

Belediyemiz Taraf�ndan Belirlenen Afet Toplanma, Ge�ici Bar�nma, �ad�r ve Konteyner Alanlar� Mevcut Mu?Is there any emergency assembly area, temporary shelter, or container determined by the municipality?

Belediyeye Ait Ta��nmaz� Nas�l Sat�n Alabilirim?How can I acquire the municipal immovable properties?

Binay� �la�latmak �stiyorum. Ne Yapmal�y�m?How can I have my apartment building disinfected?

Bir Sokak Hayvan� Taraf�ndan Yaralanma Durumunda Ne Yapmal�y�m?What do I need to do in case of getting injured by a stray animal?

Bodrum/Giri� Katta Oturmaktay�m. Evimin �n�nde Araba Park Edilmesi Sorun Oluyor. Bunu Engellemek ��in Nereye Ba�vurmal�y�m?I live on the basement floor. Paking out front of my apartment is causing a problem. Where should I apply to prevent that?

Borcumu Nas�l ��renebilirim?How can I find out my debt?

Cadde/Sokak Lambalar� Yanm�yor. Ne Yapabilirim?The street lights don't work in my locality. What am I supposed to do to fix the problem?

Camimizdeki Tente Ar�zaland�. Tamiri ��in Nereye Ba�vurmal�y�m?Our mosque's awning is broken. Where should I apply to fix it?

Cenaze ��lemleri; Ara� ve Yemek Temini ��in Gerekli ��lemler Nelerdir?What are the procedures for funerals, obtaining vehicles, and food?

Dil Akademisi B�nyesinde Hangi Bran�lara Kay�t Yapt�rabiliriz?Which branches does the Language Academy include?

Dil Akademisi Dersleri Ne Zaman Ba�layacak?When are the Language Academy lessons going to start?

Dil Akademisi Kurslar� Hangi G�n ve Hangi Saat Aral���nda Olacak?In which day- time period the Language Academy lessons will be conducted?

Dil Akademisi Kurslar� Nerede Olacak?Where the Academy Language Courses will be located?

Dil Akademisi Kurslar�na Nas�l Kay�t Olabilirim?How can I register for the Language Academy courses?

Dil Akademisi Nedir, Kimler Kat�labilir?What is Language Academy? Who can register for this academy?

Dil Akademisinde Kurslar Ne Kadar S�recek?How long will a course take?

Dil Akademisinde S�n�flar Ka� Ki�i Olacak?How many people are allowed to be in a Language Academy class?

Dilek�e ��lemlerimi Nas�l Halledebilirim?How can I deal with my petition doings?

Dilek�e Vermi�tim. Sonucunu ve Nereye G�nderildi�ini ��renebilir Miyim?I submitted a petition. How can I find out the outcome?

D�zenlenen Konser, Tiyatro ve Organizasyonlardan Nas�l Haberdar Olabilirim?How can I be informed about the events like concerts, theaters, organizations, etc... arranged by the municipality?

E-Eksper ��lemleri Nas�l Yap�l�r?What is the e-eksper (e-expert) procedure?

Elektrik Kesintisi Sonras� Evimdeki Hasar G�ren Cihazlar ��in Ne Yapabilirim?What do I need to do for my damaged devices after the power cut?

Emeklilik Muafiyet ��lemleri Nas�l Yap�l�r?What are the retirement exemption procedures?

Emlak Beyannamesi Nas�l Verebilirim?How can I submit a Real Estate Declaration?

Emlak Vergimi Nas�l �derim?How can I pay my estate taxes?

Engelli Arac�m ��in Park Yeri Yap�lmas�n� Talep Ediyorum. Nereye Ba�vurmal�y�m?Where should I apply to have parking space for my disabled vehicle?

Engelli Muafiyet ��lemleri Nas�l Yap�l�r?What are the procedures for disability exemption?

Erzak, S�cak Yemek, Giyim, E�itim Yard�mlar� ��in Nereye Ba�vurmal�y�m ?Where should I apply to have provisions, food, clothes, and education supports?

Evde Temizlik ve Berber Hizmeti ��in Nereye Ba�vurabilirim?Where should I apply to have a cleaning and hairdressing service in the house?

Evim Bodrum Kat�nda Bulunuyor. Ya�mur Ya�d���nda Evimi Su Bas�yor. Ne Yapmal�y�m, Nereye Ba�vurmal�y�m?My apartment is placed on the basement floor. When it rains heavily, it is in spate. What should I do?

Evimi Kanalizasyon Suyu Bas�yor. Ne Yapmal�y�m, Nereye Ba�vurmal�y�m?My apartment is in spate with sewage water. What should I do, Where should I apply to fix the problem?

Evimin/��yerimin �n�ndeki Rahats�zl�k Veren Elektrik Dire�ini/Panosunu Nas�l Kald�rtabilirim?How can I get someone in charge to remove the disturbing lamppost in front of my house/ office?

Fazla �demeleri Nas�l Geri Alabilirim?How can I draw back my extra payments?

Haciz Kald�rma ��lemini Nas�l Yapabilirim?What are the procedures of dissolution of attachments?

Hangi �� Yerleri Faaliyetten Men Edilmektedir?Which offices are ordered to cease and desist?

Hasar G�rm�� Korkuluk, Panel �it ��in Nereye Ba�vurmal�y�m?Where should I apply for damaged railing or fence panels?

Hasta Bir Hayvanla Kar��la�t���mda Ne Yapmal�y�m?What should I do when I see an animal in need of care?

Hasta, Yaral� ya da Bak�ma Muhta� Sokak Hayvan� Bulup Veteriner ��leri �efli�i Ekiplerine Teslim Etti�im Sokak Hayvanlar� Hakk�nda Bilgi Al�p, Ziyaret Edebilir Miyiz?How can I get informed about the animals I submitted to the Chief Veterinary Office for their treatments?

Hazineye Ait Ta��nmaz� Nas�l Sat�n Alabilirim?How can I acquire the immovable treasure properties?

Hi�bir Geliri Olmayan Birinin Muafiyet ��lemleri Nas�l Yap�l�r?What are the exemption procedures for non-earning people?

Ho� Geldin Bebek Paketi ��in Nereye Ba�vurmal�y�m?Where should I apply to get the 'Welcome Baby' package?

�kinci El Kullan�labilir Durumdaki Ev E�yalar�m� Ne Yapabilirim?What Can I Do With My Usable Second-Hand Furniture?

�l�emizde Ger�ekle�ebilecek Afetlere Y�nelik Gaziosmanpa�a Belediyesinin Herhangi Bir Plan� Var M�?Does Gaziosmanpa�a Municipality have any project for Natural Disasters?

�� Ba�vurumu Nas�l Yapar�m?How can I make a job application?

�� Yeri M�h�r Kald�rma ��lemi Nas�l Yap�l�r?What are the unsealing procedures of workplaces?

Kald�r�m Talebimi Nas�l �letebilirim?How can I state my pavement demand?

Kald�r�ma Park Edilen Ara�lar Y�z�nden Engelli Rampalar�na Eri�im K�s�tlan�yor. Bunun ��in Ne Yapmal�y�m, Nereye Ba�vurmal�y�m,I cannot reach the wheelchair ramps easily because of the parked cars on the pavements. What should I do/ Where should I apply to fix it?

Kedi-K�pek Evi , Mama- Suluk Talep Etmek ��in Ne Yapmal�y�m?What should I do to demand a pet house, food, and water fountain?

Kullan�lmayacak Durumda Olan E�yalar�m� Ne Yapmal�y�m?What can I do with my unused furniture?

Mahallemizde Bulunan Camimize Nas�l Tente Temin Edebilirim?How can I demand an awning for the mosque in my neighborhood?

Mamamatik Talep Etmek ��in Ne Yapmal�y�m?What should I do to demand an automatic feeder for animals?

Molozlar�n Al�nmas� ��in Nereye Ba�vurabilirim?Where should I apply for debris clearing?

Okul Bah�esindeki Oyun Alan�n�n �ocuklar ��in Boyanmas�n� �stiyorum. Ne Yapmal�y�m, Nereye Ba�vurmal�y�m?I want to have the playground painted for children at schoolyard. What should I do, Where should I apply?

Online �deme Nas�l Yap�l�r?What are the online payment procedures?

�deme Emrini Tebli� Ald�m. �demeyi Ka� G�n ��inde Yapmal�y�m?I received a payment notification. What is the deadline for payment?

Parsel Sat�� ��lemleri Ne Kadar S�r�yor?How long does the parcel selling procedure take?

Parselimde Kamu Kurum ve Kurulu�lar�na Ait Hisse Olup Olmad���n� Nas�l ��renebilirim?How can I find out if my parcels belong to state institutions and organizations or not?

Parselimin Donat� Alan�nda Kald���n� ��rendim. Ne Yapmam Gerekiyor?I found out my parcel is placed on the accessory occupancy. What do I need to do?

Ramazan Ay�nda Camimize Mahya Nas�l Temin Edebilirim?How can I provide the mosque in my neighborhood have roof ridge in Ramadan?

Riskli Yap� Tespiti Yapt�rmak ��in Belli Bir �o�unluk Olmas� Gerekir Mi?Do we have to be a majority for risk assessments?

Riskli Yap�lar�n Tespiti Nas�l Yap�l�r?How to make a risk assessment?

Riskli Yap�lar�n Tespitini Yapan Bakanl�k�a Lisansland�r�lan Kurum Ve Kurulu�lar� Nereden ��renebilirim?Where can I find out the licensed institutions and organizations determine the risky structures?

Sahipli Evcil Hayvan�ma Gaziosmanpa�a Belediyesi Sa�l�k ��leri M�d�rl��� Veteriner ��leri �efli�inde Kuduz A��s� Yapt�rabilir Miyim?Can I take my pet to the Chief Veterinary Office of Gaziosmanpa�a Municipilaty's Health Service Management for rabies vaccine?

Soka��mda Bulunan A�a�lar�n Budanmas� ��in Ne Yapmal�y�m ?What should I do for tree trimming in my street?

Soka��m�za Ara�lar�n H�z�n� Azaltmalar� ��in Kasis(H�z Kesici) Yapt�rmak �stiyorum. Ne Yapmal�y�m?I want to have the speed bumps placed to decelerate the vehicles passing through our streets.

Soka��m�zda Ayd�nlatma Yok. Ne Yapabilirim?We do not have a lighting in our street. What should we do to fix it?

Soka��m�zda Bulunan Merdivenlerin Korkuluk Demirleri Eskimi�, Hasar G�rm�� ve Tehlike Arz Etmektedir. Ne Yapabilirim?The stair rails in our street became old and damaged. That is causing danger for the citizens. What can I do to solve the problem?

Soka��m�zda Ya�ayan Bir Hayvan�n K�s�rla�t�rma Ameliyat�n�n Yap�lmas� ��in Ne Yapmal�y�m?What can I do for the neutering of a stray animal in my street?

Sokak ve Emlak Rayi� De�erlerini Nas�l Sorgulayabilirim?How can I investigate the current value of an estate and street?

Sokakta K�pekler Var. Al�r M�s�n�z?There are stray dogs in my street. Can you collect them?

Staj Ba�vurusu ��in Hangi Belgeler Gerekli?Which documents are needed for internship application?

Ambulans ��lemleri; Evde Yatalak Hastam Var. Nas�l Hastaneye G�t�rebilirim?
Ambulance Procedures; "I have a sick-abed at home. How can I take him/her to the hospital?"

Apartman Giri�indeki Kald�r�ma Engelli Rampas� �stiyorum. Nereye Ba�vurmal�y�m?
I need a wheelchair ramp at the entrance of my apartment building. Where should I apply for it?

Asfalt Taleplerimi Nereye ve Nas�l �letebilirim?
How and where should I state my asphalt requests?

A��r� Ya��tan Dolay� T�kanan Ya�mur Suyu Kanallar�n�n (R�gar) Baca ve Izgaralar�n� Temizletmek ��in Ne Yapabilirim?
How can I get someone in charge to clean the blocked manholes because of the heavy rain?

Bak�ma Muhta� Bir Hayvanla Kar��la�t��mda Ne Yapmal�y�m?
What should I do when I see an animal in need of care?

Ba��bo�, K�pesiz Sokak K�peklerinin K�s�rla�t�r�lmas� ��in Ne Yapmal�y�m?
What should I do to have the stray dogs neutered?

Ba�vuru, �stek ve �ikayetlerimi Nas�l �letebilirim?
How can I state my appeals, requests, and complaints?

Belediye Ba�kan�ndan Nas�l Randevu Alabilirim?
How can I get an appointment with the Mayor?

Belediyemiz Taraf�ndan Belirlenen Afet Toplanma, Ge�ici Bar�nma, �ad�r ve Konteyner Alanlar� Mevcut Mu?
Is there any emergency assembly area, temporary shelter, or container determined by the municipality?

Belediyeye Ait Ta��nmaz� Nas�l Sat�n Alabilirim?
How can I acquire the municipal immovable properties?

Binay� �la�latmak �stiyorum. Ne Yapmal�y�m?
How can I have my apartment building disinfected?

Bir Sokak Hayvan� Taraf�ndan Yaralanma Durumunda Ne Yapmal�y�m?
What do I need to do in case of getting injured by a stray animal?

Bodrum/Giri� Katta Oturmaktay�m. Evimin �n�nde Araba Park Edilmesi Sorun Oluyor. Bunu Engellemek ��in Nereye Ba�vurmal�y�m?
I live on the basement floor. Paking out front of my apartment is causing a problem. Where should I apply to prevent that?

Borcumu Nas�l ��renebilirim?
How can I find out my debt?

Cadde/Sokak Lambalar� Yanm�yor. Ne Yapabilirim?
The street lights don't work in my locality. What am I supposed to do to fix the problem?

Camimizdeki Tente Ar�zaland�. Tamiri ��in Nereye Ba�vurmal�y�m?
Our mosque's awning is broken. Where should I apply to fix it?

Cenaze ��lemleri; Ara� ve Yemek Temini ��in Gerekli ��lemler Nelerdir?
What are the procedures for funerals, obtaining vehicles, and food?

Dil Akademisi B�nyesinde Hangi Bran�lara Kay�t Yapt�rabiliriz?
Which branches does the Language Academy include?

Dil Akademisi Dersleri Ne Zaman Ba�layacak?
When are the Language Academy lessons going to start?

Dil Akademisi Kurslar� Hangi G�n ve Hangi Saat Aral��nda Olacak?
In which day- time period the Language Academy lessons will be conducted?

Dil Akademisi Kurslar� Nerede Olacak?
Where the Academy Language Courses will be located?

Dil Akademisi Kurslar�na Nas�l Kay�t Olabilirim?
How can I register for the Language Academy courses?

Dil Akademisi Nedir, Kimler Kat�labilir?
What is Language Academy? Who can register for this academy?

Dil Akademisinde Kurslar Ne Kadar S�recek?
How long will a course take?

Dil Akademisinde S�n�flar Ka� Ki�i Olacak?
How many people are allowed to be in a Language Academy class?

Dilek�e ��lemlerimi Nas�l Halledebilirim?
How can I deal with my petition doings?

Dilek�e Vermi�tim. Sonucunu ve Nereye G�nderildi�ini ��renebilir Miyim?
I submitted a petition. How can I find out the outcome?

D�zenlenen Konser, Tiyatro ve Organizasyonlardan Nas�l Haberdar Olabilirim?
How can I be informed about the events like concerts, theaters, organizations, etc... arranged by the municipality?

E-Eksper ��lemleri Nas�l Yap�l�r?
What is the e-eksper (e-expert) procedure?

Elektrik Kesintisi Sonras� Evimdeki Hasar G�ren Cihazlar ��in Ne Yapabilirim?
What do I need to do for my damaged devices after the power cut?

Emeklilik Muafiyet ��lemleri Nas�l Yap�l�r?
What are the retirement exemption procedures?

Emlak Beyannamesi Nas�l Verebilirim?
How can I submit a Real Estate Declaration?

Emlak Vergimi Nas�l �derim?
How can I pay my estate taxes?

Engelli Arac�m ��in Park Yeri Yap�lmas�n� Talep Ediyorum. Nereye Ba�vurmal�y�m?
Where should I apply to have parking space for my disabled vehicle?

Engelli Muafiyet ��lemleri Nas�l Yap�l�r?
What are the procedures for disability exemption?

Erzak, S�cak Yemek, Giyim, E�itim Yard�mlar� ��in Nereye Ba�vurmal�y�m ?
Where should I apply to have provisions, food, clothes, and education supports?

Evde Temizlik ve Berber Hizmeti ��in Nereye Ba�vurabilirim?
Where should I apply to have a cleaning and hairdressing service in the house?

Evim Bodrum Kat�nda Bulunuyor. Ya�mur Ya�d��nda Evimi Su Bas�yor. Ne Yapmal�y�m, Nereye Ba�vurmal�y�m?
My apartment is placed on the basement floor. When it rains heavily, it is in spate. What should I do?

Evimi Kanalizasyon Suyu Bas�yor. Ne Yapmal�y�m, Nereye Ba�vurmal�y�m?
My apartment is in spate with sewage water. What should I do, Where should I apply to fix the problem?

Evimin/��yerimin �n�ndeki Rahats�zl�k Veren Elektrik Dire�ini/Panosunu Nas�l Kald�rtabilirim?
How can I get someone in charge to remove the disturbing lamppost in front of my house/ office?

Fazla �demeleri Nas�l Geri Alabilirim?
How can I draw back my extra payments?

Haciz Kald�rma ��lemini Nas�l Yapabilirim?
What are the procedures of dissolution of attachments?

Hangi �� Yerleri Faaliyetten Men Edilmektedir?
Which offices are ordered to cease and desist?

Hasar G�rm�� Korkuluk, Panel �it ��in Nereye Ba�vurmal�y�m?
Where should I apply for damaged railing or fence panels?

Hasta Bir Hayvanla Kar��la�t��mda Ne Yapmal�y�m?
What should I do when I see an animal in need of care?

Hasta, Yaral� ya da Bak�ma Muhta� Sokak Hayvan� Bulup Veteriner ��leri �efli�i Ekiplerine Teslim Etti�im Sokak Hayvanlar� Hakk�nda Bilgi Al�p, Ziyaret Edebilir Miyiz?
How can I get informed about the animals I submitted to the Chief Veterinary Office for their treatments?

Hazineye Ait Ta��nmaz� Nas�l Sat�n Alabilirim?
How can I acquire the immovable treasure properties?

Hi�bir Geliri Olmayan Birinin Muafiyet ��lemleri Nas�l Yap�l�r?
What are the exemption procedures for non-earning people?

Ho� Geldin Bebek Paketi ��in Nereye Ba�vurmal�y�m?
Where should I apply to get the 'Welcome Baby' package?

�kinci El Kullan�labilir Durumdaki Ev E�yalar�m� Ne Yapabilirim?
What Can I Do With My Usable Second-Hand Furniture?

�l�emizde Ger�ekle�ebilecek Afetlere Y�nelik Gaziosmanpa�a Belediyesinin Herhangi Bir Plan� Var M�?
Does Gaziosmanpa�a Municipality have any project for Natural Disasters?

�� Ba�vurumu Nas�l Yapar�m?
How can I make a job application?

�� Yeri M�h�r Kald�rma ��lemi Nas�l Yap�l�r?
What are the unsealing procedures of workplaces?

Kald�r�m Talebimi Nas�l �letebilirim?
How can I state my pavement demand?

Kald�r�ma Park Edilen Ara�lar Y�z�nden Engelli Rampalar�na Eri�im K�s�tlan�yor. Bunun ��in Ne Yapmal�y�m, Nereye Ba�vurmal�y�m,
I cannot reach the wheelchair ramps easily because of the parked cars on the pavements. What should I do/ Where should I apply to fix it?

Kedi-K�pek Evi , Mama- Suluk Talep Etmek ��in Ne Yapmal�y�m?
What should I do to demand a pet house, food, and water fountain?

Kullan�lmayacak Durumda Olan E�yalar�m� Ne Yapmal�y�m?
What can I do with my unused furniture?

Mahallemizde Bulunan Camimize Nas�l Tente Temin Edebilirim?
How can I demand an awning for the mosque in my neighborhood?

Mamamatik Talep Etmek ��in Ne Yapmal�y�m?
What should I do to demand an automatic feeder for animals?

Molozlar�n Al�nmas� ��in Nereye Ba�vurabilirim?
Where should I apply for debris clearing?

Okul Bah�esindeki Oyun Alan�n�n �ocuklar ��in Boyanmas�n� �stiyorum. Ne Yapmal�y�m, Nereye Ba�vurmal�y�m?
I want to have the playground painted for children at schoolyard. What should I do, Where should I apply?

Online �deme Nas�l Yap�l�r?
What are the online payment procedures?

�deme Emrini Tebli� Ald�m. �demeyi Ka� G�n ��inde Yapmal�y�m?
I received a payment notification. What is the deadline for payment?

Parsel Sat�� lemleri Ne Kadar S�r�yor?
How long does the parcel selling procedure take?

Parselimde Kamu Kurum ve Kurulu�lar�na Ait Hisse Olup Olmad��n� Nas�l ��renebilirim?
How can I find out if my parcels belong to state institutions and organizations or not?

Parselimin Donat� Alan�nda Kald��n� ��rendim. Ne Yapmam Gerekiyor?
I found out my parcel is placed on the accessory occupancy. What do I need to do?

Ramazan Ay�nda Camimize Mahya Nas�l Temin Edebilirim?
How can I provide the mosque in my neighborhood have roof ridge in Ramadan?

Riskli Yap� Tespiti Yapt�rmak ��in Belli Bir �o�unluk Olmas� Gerekir Mi?
Do we have to be a majority for risk assessments?

Riskli Yap�lar�n Tespiti Nas�l Yap�l�r?
How to make a risk assessment?

Riskli Yap�lar�n Tespitini Yapan Bakanl�k�a Lisansland�r�lan Kurum Ve Kurulu�lar� Nereden ��renebilirim?
Where can I find out the licensed institutions and organizations determine the risky structures?

Sahipli Evcil Hayvan�ma Gaziosmanpa�a Belediyesi Sa�l�k ��leri M�d�rl�� Veteriner ��leri �efli�inde Kuduz A��s� Yapt�rabilir Miyim?
Can I take my pet to the Chief Veterinary Office of Gaziosmanpa�a Municipilaty's Health Service Management for rabies vaccine?

Soka��mda Bulunan A�a�lar�n Budanmas� ��in Ne Yapmal�y�m ?
What should I do for tree trimming in my street?

Soka��m�za Ara�lar�n H�z�n� Azaltmalar� ��in Kasis(H�z Kesici) Yapt�rmak �stiyorum. Ne Yapmal�y�m?
I want to have the speed bumps placed to decelerate the vehicles passing through our streets.

Soka��m�zda Ayd�nlatma Yok. Ne Yapabilirim?
We do not have a lighting in our street. What should we do to fix it?

Soka��m�zda Bulunan Merdivenlerin Korkuluk Demirleri Eskimi�, Hasar G�rm�� ve Tehlike Arz Etmektedir. Ne Yapabilirim?
The stair rails in our street became old and damaged. That is causing danger for the citizens. What can I do to solve the problem?

Soka��m�zda Ya�ayan Bir Hayvan�n K�s�rla�t�rma Ameliyat�n�n Yap�lmas� ��in Ne Yapmal�y�m?
What can I do for the neutering of a stray animal in my street?

Sokak ve Emlak Rayi� De�erlerini Nas�l Sorgulayabilirim?
How can I investigate the current value of an estate and street?

Sokakta K�pekler Var. Al�r M�s�n�z?
There are stray dogs in my street. Can you collect them?

Staj Ba�vurusu ��in Hangi Belgeler Gerekli?
Which documents are needed for internship application?

�ehitlerin Dul ve Yetimleri ile Gazilerin Muafiyet ��lemleri Nas�l Yap�l�r?
What are the exemption procedures for martyrs' families?